Privacy Policy

Effective Date: 5 October 2023

This Privacy Policy describes how Munchy's Cafe Limited ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile application (the "App"). By accessing or using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, and any other information you choose to provide when you register, set up an account, or contact us for support.

2. Usage Information: We may collect information about your use of the App, including your device type, operating system, browser type, IP address, and usage patterns. This information helps us improve the App's functionality and performance.

3. Location Information: With your consent, we may collect precise location data from your device to provide location-based services. You can manage your location preferences through your device settings.

4. Cookies and Analytics: We may use cookies, web beacons, and similar technologies to collect data about your interactions with the App, including pages visited, time spent on the App, and referral sources. We may also use third-party analytics tools to analyze this data.

How We Use Your Information

We may use the information we collect for various purposes, including:

1. Providing and improving the App's features and functionality.
2. Personalizing your experience within the App.
3. Communicating with you, including responding to your inquiries and providing customer support.
4. Sending you notifications, updates, and promotional materials, subject to your preferences.
5. Analyzing and understanding user behavior to enhance our services.
6. Complying with legal obligations and protecting our rights and interests.

Information Sharing

We may share your personal information with third parties under the following circumstances:

1. With your consent.
2. To trusted service providers who help us operate, maintain, and improve the App (e.g., cloud storage, analytics, customer support).
3. In response to a legal request, such as a subpoena or court order.
4. To protect our rights, privacy, safety, or property, or that of our users.
5. In connection with a merger, sale, or acquisition of all or part of our company.

Your Choices

You can exercise certain choices regarding your personal information:

1. You may update or delete your account information by accessing the App's settings.
2. You can opt out of receiving promotional emails or notifications by following the unsubscribe instructions.
3. You can disable location services through your device settings.
4. You may refuse cookies in your browser settings, but this may impact your App experience.

Data Security

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected such information, please contact us to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of significant changes and obtain your consent as required by applicable law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at www.munchyscafe.co.uk.

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the App.

Munchy's Cafe Limited

5 October 2023